Articles

How can I connect to my Windows VPS from my Mac

In order to connect to your Windows VPS using Remote Desktop with your Mac, make sure you have...
How can I use VPS on my phone

In order for you to connect to your Windows VPS with your Android phone or device, make sure you...
Is it possible to upgrade the VPS

Yes, we do offer VPS upgrade option, kindly get in touch with our support team over WhatsApp...
Can I change my billing/subscription date

We cannot change the billing/subscription date of VPS. In case you have made a late payment the...
Do you back up my VPS

We are providing Self-Managed VPS, which does not contain the VPS backup feature. Webairy is not...
Flexible Billing Cycle

With other hosting providers, you usually have to sign up for at least a year. But with us, you...
How can I cancel my services

Please follow these steps to cancel your service with us:                       login to...
How can I enable microphone & change time zone on Windows Server Remote Desktop

To enable Remote Desktop Services to permit the connection of a microphone/or camera carry out...
How can I verify VPS RAM, Disk Space and Network Connectivity

Verify VPS RAM, Disk Space and Network Connectivity – Verify VPS RAM Log into your VPS. Go...
How to choose a strong password

Make it long Generally longer the password, the harder for hackers to guess it. If possible...
How to connect to my Windows VPS from another Windows computer

In order for you to connect to your Windows VPS using Remote Desktop, make sure you have your VPS...
How to connect to the Windows remote desktop

Please read and follow the step-by-step guidelines to connect Window VPS here: All of our...
I want my VPS migrated to another location. How can I do that

We are not offering location migration services at this moment, as an alternative you can buy a...
I want to upgrade, Will I lose my data

No, Your data will remain intact. Upgrades won't affect your data integrity.
My Administrator password doesn't work

Your Windows VPS Administrator password is sent to you via email once your order is provisioned....
My VPS is suspended. Can I still renew my VPS

WebAiry provides the grace period of 48 hours after expiry date of VPS, your VPS can be recovered...
Refund policy

Our Refund Policy at Webairy is designed to ensure customer satisfaction while upholding our...
Self-Managed Service

Self-managed VPS Windows hosting has a few great perks that any developer will appreciate. One of...
These VPS are managed or unmanaged

Our service is designed for experienced users and is self-managed. We are here to make sure your...
What happens if I run out of bandwidth

If your VPS uses all of its bandwidth for the month, it will be automatically suspended. Notices...
What is a Windows VPS

A Windows VPS (also known as Virtual Private Server) is a server that runs on the Windows...
Where I can find my VPS Login details

Your Windows VPS Administrator password is sent to you via email once your order is provisioned....
Why did my Credit Card payment fail

Errors and Delays in Payments When our payment processor attempts to charge your card, your...
Will I get assistance after purchase

Our VPS hosting is self-managed, so you will take care of your own virtual server. This gives you...