Our service is designed for experienced users and is self-managed. We are here to make sure your VPS is online and working. We will respond to your requests regarding performance, network, or virtualization issues within minutes. Beyond that is within your responsibility.
However, you are not left alone in the dark if you need help. We are happy to help on a courtesy basis. We are going to make sure to refer you in the right direction at all times.
By unmanaged/self-managed, we mean that it is your responsibility to manage your own VPS. i.e. security, backups, and hardening.
